FAQS

Frequently Asked Questions - naaja

Welcome to naaja! We're here to provide you with information and answers to common questions you might have about our products and our commitment to sustainability. If you don't find the answer you're looking for here, feel free to contact us directly.

What is organic cotton, and why is it important?

  • Organic cotton is grown without the use of synthetic pesticides, herbicides, or genetically modified organisms (GMOs). It promotes healthier ecosystems, reduces chemical exposure for farmers, and results in higher quality cotton.

Are your t-shirts made from 100% organic cotton?

  • Yes, all our t-shirts are made from 100% certified organic cotton. We are committed to providing sustainable and eco-friendly products.

How do I know your cotton is really organic?

  • Our organic cotton is certified by reputable organizations, such as GOTS (Global Organic Textile Standard) or USDA (United States Department of Agriculture). You can trust that our products meet stringent organic standards.

What are recycled materials? Post consumer polyester?

  • Recycled textiles, specifically recycled cotton and polyester, offer a refreshing approach to the textile industry's rampant consumption. The concept involves treating textile consumption as a circular process, either by repurposing fibers from clothing offcuts in the case of recycled cotton or by transforming non-renewable materials like plastic bottles into recycled polyester.

Are your t-shirts Fair Trade certified?

  • Yes, many of our t-shirts are Fair Trade certified. We are dedicated to ethical and fair manufacturing practices, ensuring that workers are treated well and paid fairly.

What sizes are available for your t-shirts?

  • Our t-shirts are available in a wide range of sizes, from XS to 4XL. Check the size chart on each product page for specific measurements.

How should I care for my organic cotton t-shirt?

  • To prolong the life of your organic cotton t-shirt, we recommend washing it in cold water, using mild detergent, and line drying. Avoid using bleach or harsh chemicals.

Do you offer customization or personalization options?

  • Currently, we do not offer customization or personalization services. Our focus is on providing high-quality organic cotton t-shirts. But never say never.

What is your return and exchange policy?

  • You can find detailed information about our return and exchange policy on our "Returns and Exchanges" page. We want you to be satisfied with your purchase, and we have a straightforward process for returns and exchanges.

How can I contact your customer support team?

  • You can reach our customer support team through the "Contact Us" page on our website. We are here to assist you with any questions or concerns you may have.

Are your packaging materials eco-friendly?

  • Yes, we prioritize eco-friendly packaging materials to minimize our environmental footprint. We use recycled and recyclable materials whenever possible. And we ship with 100% 0 plastic!

Do you offer international shipping?

  • Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location.

Can I sign up for updates and promotions?

  • Yes, you can subscribe to our newsletter to receive updates on new products, promotions, and sustainability initiatives. Simply enter your email on our website to join our mailing list.
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We hope these FAQs have addressed your questions and provided you with a better understanding of our organic cotton t-shirts and our commitment to sustainability. If you have any more inquiries or need assistance, please don't hesitate to reach out to us. Thank you for choosing eco-friendly fashion!